UK Travel Consultant – Railbookers

Location: Remote ~ Based in the United Kingdom

Job Purpose:

We are looking for a talented Travel Consultant who thrives in a fast-paced environment. This position involves taking incoming calls, booking tickets for customers, and processing reservations through our online system. The Vacation Consultant/Inside Sales Agent will be responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.

Duties and Responsibilities:

• Our Vacation Consultant/Inside Sales Agents provide an excellent experience on calls with our travelers to drive customer loyalty and referrals

• Consistently achieve individual sales and performance goals.

• Consistently communicate and build relationships with all of our clients and passengers.

• Understand customer needs and requirements.

• Provide suggestions, prices, and book clients on domestic and international rail packages.

• Source new sales opportunities through inbound lead follow-up, outbound calls, and emails.

• Participate in weekly team training plus one-on-one coaching.

• Advise travel agents and clients concerning sales specials and promotions.

Qualifications:

• Positive attitude and desire for personal development

• Strong computer skills and the ability to quickly master new systems and programs

• Must have travel industry/hospitality experience and passion for travel is preferred

• 2+ years inside sales experience (incoming call preferred)

• Excellent verbal communication skills and telephone manner

• Familiarity with Windows operating systems

• Knowledge of event ticket registration software a plus

• Proven track record of successful sales experience preferred

Benefits Include:

• Generous bonus scheme

• Optional Health Care Plan

For immediate consideration of any position with YLG, please send your cover letter, resume, and salary requirements to:

Yankee Leisure Group, Inc. | ATTN: Human Resources
500 Cummings Center, Suite 3100 | Beverly, MA 01915
Main: 978-922-0418 | Fax: 978-922-4819 | Email: hr@ylginc.com

We are an equal opportunity employer.

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